Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

As soon as our SERVPRO of Downtown Las Vegas crew arrives at the site of the loss, we begin with a detailed inspection of your home or business. This includes a full damage assessment. This step is very important in order to gain full insight into the scope of the damage so that our team can properly and efficiently mitigate your water damage. We will document all the damage very thoroughly and provide all the proper documentation to your insurance company.

If you have any questions or are in need of emergency water mitigation services, don't hesitate and give our SERVPRO team a call today!

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction