Recent Posts

What To Expect When Structural Materials Get Wet

2/11/2020 (Permalink)

swelling wood floor Swelling wood floor in a Las Vegas, NV home

Your home in Las Vegas, NV, is a big investment and a safe haven for you and your family, so unexpected flooding problems are a worry. Swelling wood and other saturated materials may cause you a good deal of concern, but there is good news: Some of these materials can be saved. How can these swollen studs or water-soaked drywall be saved following a flood? What about a wet subfloor or cabinets that have soaked up water from a flooded floor? How will you know what can be saved and reused?

What To Do First

If your flooding is due to a failed water supply line or broken pipe and the water is clean, you can save more of your building than you may think. Take a look at the following guidelines.

Shut off the water immediately and have any necessary water pipe repair completed
Extract as much of the water from the area as possible
Remove drywall if necessary to expose wood studs and insulation to air
Lift carpets and use industrial fans to dry out underneath them
Use a dehumidifier if necessary, in order to inhibit the growth of black mold

How To Tell What Is Salvageable

In a freshwater flood, swelling wood studs or other structural components may be reused if they are dried out properly, as may real wooden cabinets. Subfloor or other composite materials will likely swell and bulge beyond reuse. Likewise, carpet can be dried and cleaned and re-stretched if the water is clean and removed quickly. If the flooding is caused by sewage or other contaminated sources, however, then swelling wood and most of these materials will probably need to be discarded and replaced.
Getting the help of professional water damage and restoration service in Las Vegas, NV, is probably the best call. A professional could help assess the damage and help you salvage as much as possible by using proper cleanup and drying procedures. You can once again feel your home is clean and secure for your family.

Fire Sprinkler Maintenance Key to Operability

1/28/2020 (Permalink)

Active fire sprinkler Completing sprinkler maintenance frequently can ensure it will work when needed

Ensuring the safety of your everyone coming into your Showboat, NV, business is a top priority. For businesses with fire sprinklers, it can provide peace of mind that you are prepared for an emergency. Like with most things, for something to work properly, it must be maintained. Completing sprinkler maintenance frequently can ensure it will work when needed, as well as not accidentally be triggered.

Reasons for Malfunction

While it is rare for a system to go off when it shouldn’t, it can happen. All that water can be a major pain to deal with. If not properly cleaned up by a water remediation expert, further damage can happen, including mold growth and structural issues. Instances for improper activation often happen for the following reasons:

Overheating – Heat is what sets them off. Unfortunately, these systems can’t tell the good heat from the bad. If sprinklers are near heaters, skylights or other areas with higher temperatures, they could go off.
Freezing – The water in the pipes has the potential freeze. As it warms, it can damage its integrity, resulting cracks or broken fittings that leak.
Mechanical – The many components of these systems can eventually begin to loosen or malfunction.
Corrosion – Older systems are especially prone to corrosion. Once the process begins, it should be replaced.

Luckily, all of the above issues can be avoided with regular inspection.

Regular Inspection

Sprinkler maintenance should be done on a monthly, quarterly and annual level. The monthly inspection doesn’t take much time and can be a simple check of the valves and gauges for any leaks or damage, and that they are in the correct positions. Each quarter, the monthly check should also include an inspection of the supervisory and water flow alarms, fire department connections, and pressure relief and pressure reducing valves. A dry test of the system should also be performed. A comprehensive inspection by a professional should be done annually.
If sprinkler maintenance isn’t on your monthly to-do list, you could be creating more risk. Taking the time to ensure proper operation can make a world of difference.

Ditch the Bleach for Proper Cleanup

1/22/2020 (Permalink)

Bleach Did you know that using bleach on mold is a common misconception

The minute mold or mildew is detected, a building owner in Downtown East, NV, may instantly turn to bleach as their fungus cleanup solution. While bleach has many beneficial purposes, mold growth isn’t one of them.

Downsides of Bleach

Mold loves porous surfaces and penetrates deep within them. Below are two reasons to reconsider how the cleanup mold process is done.

Designed for nonporous surfaces, bleach can actually promote mold growth. Since mold penetrates deep, your go-to cleaner won’t be able to eradicate the entire problem. The ingredients in the cleanser may also promote growth instead of killing it. Since water is a main ingredient, it can add moisture below surfaces, providing additional nutrients.
The natural evaporation process eventually reduces the effectiveness of a chlorine solution. Stocking up on cleaners that are rarely used may mean they won’t have the potency to truly eradicate the mold or mildew issue.

Expert Cleanup

When it comes to fungus cleanup, your best bet is to call in a mold remediation expert. Since mold spores can spread quickly, one noticeable area of damage could potentially mean many more areas of an infestation. Calling in an expert will eradicate the problem and get your business back on track. During the process, the experts will:

  • Repair the source of the water problem
  • Thoroughly dry out the affected area
  • Ensure the contaminated area is confined
  • Use an air filtration system to capture mold spores
  • Remove wet or mold-prone materials
  • Properly clean non-porous and porous materials, which will depend on the extent of damage
  • Repair or replace building materials
  • Cleaning solutions for furniture, drapes, documents, paintings and other belongings
  • Conduct tests to ensure mold has been eliminated

Fungus cleanup can be dirty work. While you may be tempted to grab the nearest cleaner around, remember that mold can grow quickly if not properly cleaned. Calling a professional can help ensure your problem is wiped out.

3 Ways SERVPRO Helps Adjusters Serve Their Clients

1/22/2020 (Permalink)

Business Communication Connection People Concept Did you know that we are a Preferred Vendor for many insurance companies

3 Ways SERVPRO Helps Adjusters Serve Their Clients

An insurance adjuster needs to juggle many responsibilities simultaneously in order to efficiently process an insurance claim. SERVPRO may be able to help adjusters streamline this process in the following three ways.

1. Rapid Response to Claims

A professional in Showboat, NV, can respond rapidly to your client's needs for commercial storm cleanup, mold remediation, fire or water damage or other disaster recovery services, which can be essential for helping to mitigate damage that may occur from standing water, mold growth or other ongoing conditions. Additionally, the focus on efficient property restoration can help assure your customer that everything possible is being done to get their property back in preloss condition quickly.

2. Highly Trained and Qualified Vendors

SERVPRO franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration and offered continuing education to keep their skills up to date. Additionally, they only use qualified vendors and monitor them to ensure they have high standards for prompt claim handling, best practices, file documentation, crew and equipment, and quality assurance. This can save both the insurance adjuster and the client the potential hassle of having to deal with substandard vendors during the claims process.

3. Accurate and Efficient Reporting

The Claims Information Center assists adjusters throughout the claims handling process by providing a complete electronic job file, on-line access to all files, access to reports and comparisons of performance to industry standards. Adjusters can access a variety of valuable information through this system including, first notice of loss, detailed estimates, digital loss photos, scanned forms and paperwork and job cost data.
SERVPRO works with the insurance adjuster as a team with the goal of providing efficient and friendly service to the client, while also making the claims process better and more cost-effective for the adjuster. Their property restoration experience combined with their claims handling resources and procedures can help the claims process run better for everyone involved.

Don't Let Fire Damage Ruin Your Summerlin Home

12/30/2019 (Permalink)

Flames of fire Removing smoke odor from textiles is one of the most important and most difficult parts of cleaning a fire damaged home.

Don't Let Fire Damage Ruin Your Home

When you are a victim of Summerlin fire damage, you may want to clean your home right away. But it’s better to get help and advice from professionals. So contact a full-service restoration fire damage business, like SERVPRO. The recommendations below are what SERVPRO suggests to any homeowner that has to deal with fire and smoke damage.

Removing smoke odor from textiles is one of the most important and most difficult parts of cleaning a fire damaged home. The smell on textiles can linger; unless properly deodorized. Having a professional service, like SERVPRO, come and deodorize is highly recommended. Consult SERVPRO about using “counteractants”, these can help eliminate odors. Counteractants are capable of cleaning, furniture, carpets, draperies and even clothing, but only by a professional.

Another issue of Summerlin fire damage is soot. This is hard because it's oily and can easily stain. Make sure to remove all soot before any type of cleaning can be done. Cleaning soot stains on your walls is another part of the process. Use a type of chemical sponge or cleaner that is not water based to clean soot from walls. When cleaning always wear rubber gloves. Do not use a water-based cleaner because they can stain and bleed into the walls.

It's best to clean soot fabrics rather than vacuum. All areas of the home should be covered during and after cleaning. So that soil does not track through the home during clean up. Another important step is, after deodorizing, clean furniture and clothing. It’s best to have everything cleaned after household textiles, even if they seem not to have been affected by the Summerlin smoke damage.

Smoke odor in a home can even be in the walls and unused areas around the home. Smoke can even stay in household ducts. SERVPRO has “thermal fogging.” This chemical fog warms and penetrates, eliminating smoke odor. In addition, consider replacement of attic insulation. Insulation often holds on to odors. Specialty clothing and draperies should be taken to a dry cleaner for cleaning processes.

After a fire there may also be water damage from the clean up. So be sure to remove any wet items from your home. An ozone treatment can also be used. Deodorizing sprays and disinfectants can give only temporary relief. The ozone treatment promises permanent cleansing of odor. Follow the guidelines above for your home to be able to make your home livable again.

Why You Should Hire a One-Stop Shop for Commercial Fire Restorations

12/28/2019 (Permalink)

Green SERVPRO truck parked in front of a commercial building Find a one-stop restoration shop to help restore your property

Why You Should Hire a One-Stop Shop for Commercial Fire Restorations

While a commercial fire can be devastating to business and profits, the process of restoring your facility to pre-disaster condition is often a nightmare as well. Insurance companies will inspect both the fire damage and the mitigation efforts vigorously, looking for any reason to either reduce or deny a claim. Therefore, it is beneficial for a business owner to work with a single Winchester, NV, restoration company. These companies, especially one-stop shops, work as advocates for their clients. They also work as intermediaries between the insurer and the customer. However, the best part of hiring one business is that they handle all of the elements of your restoration.

  • Mitigation
  • Cleanout
  • Restoration


As any insurance adjuster will probably tell you, mitigation is a significant element of the claims process. If you fail to protect your property from further damage, then your claim can be denied. Complete restoration companies will offer board-up and other mitigation services to protect your property and claim, documenting everything along the way.


Next, it is necessary to clean out the facility to gain a better understanding of the extent of fire damage. Restoration crews will help you sort through the damage and document any property loss, making the claims and review process a little easier.


Last, after the fire mitigation and cleanout is complete, the restoration company will work alongside you and the insurer to secure enough funding to restore your property to pre-disaster condition, allowing you to get back to business.
While fire damage can be devastating, the claims and restoration processes can also be challenging and stressful. Therefore, find a one-stop restoration shop to help restore your property and advocate on your behalf. While their job is to mitigate loss, cleanout debris and restore the business to its previous glory, many legitimate restoration companies take pride in helping business owners protect their claims and secure the funding from their insurer.

How To Restore a Painting With Mold Damage

12/19/2019 (Permalink)

expert restoring artwork. Moisture is always a key since this is what creates a favorable environment for mold spores to grow.

Every family owns paintings or photographs that are priceless, at least to that family, or that hold special sentimental value. What happens when these items are damaged by mold, fire or water? It is tempting to think that the objects are damaged beyond repair, but remediation experts often can restore these materials to good condition again. In the case of fungus, the following actions in mold cleaning may be helpful:

-An inventory of the damaged paintings
-Transportation of the items to a safe facility
-A reassessment of the paintings to see what can be saved
-A decision on what techniques will work best for mold remediation

Faster to Any Size Disaster

When it comes to mold cleaning, time is of the essence. It's important to get to a painting before too much damage has occurred. This gives the professionals in Downtown Las Vegas, NV a better chance to clean the painting using techniques such as air drying, freezer drying and gamma irradiation treatments. A negative air pressure chamber is often used to isolate the area and decrease humidity. With sensitive materials affected by mold damage, precision cleaning techniques are needed. These include gentle cleaning agents that take away the presence of mold spores while avoiding causing any damage to the parchment, paper or paints.

Quicker To Help Clean Mold

A team of experts gives a person the best chance to preserve and retain the quality of a damaged painting in a disaster situation. They are Here to Help. For most individuals, professional mold cleaning is beyond his or her capabilities. Relying on professionals is a good way to save valuable family heirlooms, photographs, documents and more from the ravages of water and mold accumulation. Individuals should never assume that a painting is ruined beyond restoration. It may be reclaimed with some special loving care.

Tips for Banishing Post-Flood Funk

12/17/2019 (Permalink)

Wet carpet in a hallway of an office Damaged carpet due to heavy rain in an Fremont Street, NV office

Excess moisture can leave your Fremont Street, NV, building facing mold growth, mildew and oftentimes, bad odors. How do you get rid of the lingering stink that often accompanies water damage? Here are a few easy tips to help you minimize post-flood smells and get your office back to its normal fresh state.

What Causes Post-Flood Odors?

Floods can cause smelly mold growth and mildew. But flood waters can often contain things like bacteria, chemicals and even sewage loss, each of which can carry their own smells. Some of the most common sources of smelly, excess water include the following:

  • Roof leaks
  • Burst pipes
  • Water left from efforts to put out a fire

Knowing what causes the problem is great. But beyond drying your building out, just what is the solution?

Ventilate Your Building

Getting fresh air into your building is a must to banish smells. If weather is temperate, open all doors and windows while running overhead fans. In cooler months, open as many windows as you can tolerate. This will bring fresh air in and push stale, smelly air out.

Dry Soft Surfaces

Removing standing flood water is a no-brainer. But you must also remove excess water from hidden spaces or face odors later on. Carpets, sofas and even drapery can trap moisture, triggering mold and musty smells. Point fans at these soft surfaces early on to dry them before smelly mold can take hold.

Try Household Solutions

A little baking soda or vinegar can work wonders on flood odors. Sprinkle baking soda on dried carpeting, let it absorb smells overnight and vacuum it up in the morning. Spray white vinegar onto couches and other furniture to neutralize smells.
Dealing with a household flood is a headache, but facing mold growth and stale, musty smells later on can make it truly stressful. Follow these steps if facing post-flood odors or talk to a flood mitigation expert to freshen your building once and for all.

What To Know About Pet Fire Safety

12/11/2019 (Permalink)

Puppy with a red bag. Practice your escape plan so that every member of your family knows what to do.

For a pet owner preparing for a fire emergency can include making plans for protecting any pets as well. Many fire safety and damage restoration professionals recommend preparing ahead of time to help ensure you’re ready if an emergency should occur. Here are a few things to consider.

1. Plan
When it comes to pet safety in the event of a fire it’s important to include them in any plans from the start. You may want to assign one family member to evacuate each animal, and work on teaching the pet any commands it may need to know in order to make evacuation quick, as well as how to walk on a leash or in a pet harness. Planning ahead of time should allow you to know what your pet may need to learn and work with them on it.

2. Prepare
It’s also wise to prepare in case of a fire emergency. Keep leashes and harness next to the door where you or emergency personnel can grab them quickly at need. You may also want to get a sticker or sign for your window that informs emergency personnel of any animals that may be inside in the event of a fire.

3. Practice
Another important step for pet preparation in the event of a fire is to practice any plans you have made. This will allow both your family members and your pets to know the routine. Repetition will also help your pets to remember any commands you may have taught them, helping them to come to you making evacuation easier. However, it’s important not to endanger yourself to rescue a pet. If you can't find them quickly, evacuate and let emergency personnel know that the animal is still inside.

When preparing for a fire emergency it’s important to include any pets you may have in the plan from the start. Prepare any supplies you may need and have them ready near the entrance to your home. 

Does Carpet Need To Be Replaced After a Flood?

12/5/2019 (Permalink)

Wet carpet Water damage on carpet in Medical District, NV

Do they Need To Be Replaced, Or Can They Be Saved?

After a pipe break or other water event floods your home, you'll likely have a lengthy "To Do" list. One of the items on said list may be your carpets. Do they need to be replaced, or can they be saved? This depends on two primary factors.

1. What Kind of Flood Water Was Involved

If the water affecting your carpet was Category 1, or clean, water, then it’s likely salvageable. Common sources of Category 1 water include your home's water supply line, rainwater, or an overflowing sink or bathtub of unused water.
If the water is dirty water from a Category 2 or Category 3 source, then that carpeting should be replaced. Common sources of Category 2 water are home appliances, such as dishwashers and washing machines. Category 3 water generally involves sewage and may come from an overflowing toilet, for example. Water in these two categories can contain a variety of contaminants and toxins, such as potentially harmful bacteria and pathogens.
If you don't know if the water came from a pipe break, backed-up toilet, or temperamental dishwasher, it's wise to enlist the help of a water damage restoration company. It can identify the source and advise you how to proceed. It can help with the safe drying and disposal of your carpeting, as well.

2. How Long the Carpet Was Wet

No matter what category of water is involved, it's generally wise to dispose of any carpeting that's been wet for 72 hours or more. The reason for this is that that's the amount of time it takes for mold to begin forming under normal conditions, and mold doesn't care if the water was clean or not. Padding under your carpets and rugs is even more hospitable to mold and should almost always be replaced.
A pipe break or other flooding event in your Medical District, NV, home can cause substantial headaches and property loss. The good news is that, depending on the water source, many items can be saved with the help of a restoration company. The even better news is that, at the end of the day, a rug is usually just a rug.